Introduction
Vorlixenvrozelon values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personal shopping and delivery services.
Information We Collect
We collect information that you provide directly to us when using our personal shopping services, including:
- Personal identification information such as name, email address, phone number, and delivery address
- Shopping preferences and product requirements you share with us
- Payment information necessary to process transactions for our services
- Communication records when you contact us through email, phone, or our contact forms
- Device information and browsing data when you visit our website
- Location data when you use location-based features of our services
How We Use Your Information
We use the information we collect for the following purposes related to our personal shopping and delivery services:
- To fulfill your shopping requests and deliver purchases to your specified location
- To communicate with you about your orders, service updates, and respond to your inquiries
- To process payments and maintain transaction records
- To improve our services based on your feedback and shopping patterns
- To send you promotional offers and information about new services, with your consent
- To analyze website usage and optimize user experience
- To comply with legal obligations and protect our rights
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
- Contractual necessity: Processing necessary to fulfill our service agreement with you
- Legitimate interests: Processing for our legitimate business interests, such as improving services and website functionality
- Consent: Processing based on your explicit consent for marketing communications and non-essential cookies
- Legal obligation: Processing required to comply with applicable laws and regulations
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business and delivering our personal shopping services
- With payment processors to facilitate transactions
- With delivery partners to complete your orders
- When required by law, such as to comply with a subpoena or similar legal process
- To protect the rights, property, or safety of vorlixenvrozelon, our customers, or others
- In connection with a business transfer, merger, or acquisition
- With your explicit consent for specific purposes
Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encryption of sensitive data during transmission and storage
- Regular security assessments and updates
- Access controls limiting data access to authorized personnel only
- Secure payment processing systems
- Regular backups and disaster recovery procedures
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Right to access: Request a copy of the personal data we hold about you
- Right to rectification: Correct inaccurate or incomplete personal information
- Right to erasure: Request deletion of your personal data under certain circumstances
- Right to restrict processing: Request limitation of how we process your data
- Right to data portability: Receive your data in a structured, commonly used format
- Right to object: Object to processing of your data for legitimate interests or marketing
- Right to withdraw consent: Withdraw consent for data processing where we rely on consent
- Opt-out rights: Unsubscribe from promotional communications at any time
To exercise these rights, please contact us using the information provided in the Contact Us section.
International Data Transfer
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer personal data from the EEA to other countries, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by the European Commission
- Adequacy decisions by the European Commission
- Other legally recognized transfer mechanisms
Data Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Our retention periods include:
- Account information: Retained while your account is active and for 3 years after account closure
- Transaction records: Retained for 7 years to comply with tax and accounting requirements
- Marketing consent: Retained until you withdraw consent or opt out
- Website analytics data: Retained for 26 months from the date of collection
- Legal claims: Retained as long as necessary to resolve disputes or enforce agreements
Use of Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and performance
For detailed information about the types of cookies we use, how we use them, and how to manage your cookie preferences, please see our Cookies Policy.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.
Third-Party Services
Our website and services may integrate with third-party services that collect and process your information. These services include:
- Google Ads Conversion Tracking: We use Google Ads to track conversions and measure the effectiveness of our advertising campaigns. Google may use cookies and similar technologies to collect information about your interactions with our ads.
- Google Remarketing: We use Google's remarketing services to show you relevant ads on other websites. This service uses cookies to serve ads based on your past visits to our website.
- Google Analytics: We use Google Analytics to analyze website traffic and user behavior. This service collects information such as page views, time spent on pages, and referral sources. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Google Maps API: We use Google Maps API to provide location-based services and display maps. When you use features that require location data, Google may collect and process location information according to Google's Privacy Policy.
These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies to understand how they handle your data.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Post the updated policy on this page
- Notify you of material changes via email or prominent notice on our website
- Obtain your consent where required by applicable law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: admi@vorlixenvrozelon.world
Phone: +1 505 800 4663
Address: 2117 Central Ave NW A-3, Albuquerque, NM 87104, United States
Vorlixenvrozelon